PRIVACY POLICY

Privacy Policy

Effective Date: September 10th, 2026

Yakima Luxe Rentals, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or use our flower wall rental services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name, Phone number, Email address, Event date and location, Rental or service details, Information you provide when requesting a quote, making a reservation, or contacting us

We may also automatically collect limited information about how you interact with our website, such as IP address, browser type, device information, and pages visited.

How We Use Your Information

We may use the information we collect to:

Respond to inquiries and requests for quotes

Process and manage rental reservations

Coordinate delivery, setup, pickup, and other event services

Provide customer service

Send appointment, reservation, and service-related communications

Send promotional communications when you have provided appropriate consent

Improve our website, services, and customer experience

Comply with applicable laws and legal obligations

SMS/Text Messaging

If you provide your phone number and opt in to receive text messages from us, we may send you SMS messages related to your inquiries, reservations, event details, customer service, and promotional offers. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan. You can opt out of promotional or other SMS messages at any time by replying STOP to a message you receive from us. After you send STOP, you may receive a confirmation message, and you will no longer receive SMS messages from us unless you subsequently opt in again. For assistance with SMS messages, reply HELP or contact us using the information provided below. SMS consent is not a condition of purchasing any goods or services. We do not sell or share your phone number or SMS opt-in information with third parties for their own marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Your Information

We may share personal information with trusted service providers who help us operate our business, such as website hosting providers, communication platforms, payment processors, scheduling services, and other vendors that provide services on our behalf. These service providers are permitted to use your information only as necessary to provide services to us.

We may also disclose information when required by law, to protect our rights or property, to prevent fraud or misuse, or as otherwise permitted by applicable law. We do not sell your personal information.

Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better user experience. You may be able to adjust your browser settings to control or disable cookies.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our services and website are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing them with personal information.

Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information. You may also opt out of promotional emails by using the unsubscribe instructions included in those communications and opt out of SMS messages by replying STOP. To make a privacy-related request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Yakima Luxe Rentals, LLC

[email protected]